Frequently Asked Questions

Frequently Asked Questions

How booking, hotels and payments work here, answered once and clearly.

Booking a tour

How do I book a tour?
Open any tour, press Book Now, choose your package, room sharing and date, and send the request. You get a booking reference straight away, and our team confirms your seats on WhatsApp.
What does "room sharing" mean?
It is how many travellers share one room on the trip: Twin is two to a room, Triple is three, Quad is four. Fewer people per room costs more per person, which is why each option has its own price.
Are your trips suitable for girls and women?
Yes, girls-friendly travel is our speciality. We plan comfort-focused, safety-conscious itineraries, share clear pre-departure details, coordinate safe accommodation and transport, use female-friendly arrangements with trusted providers where available, and give you emergency contacts and support throughout the trip. Choose "Girls' trip" when you plan a private tour.
Can you plan a private trip just for my family or group?
Yes. Use Craft Your Tour to tell us where you want to go, for how long, the hotel level and vehicle you prefer, and we will send you a plan and a price.

Hotels

Is my hotel booking confirmed instantly?
No, and we say so on purpose. Your request goes to our team, who check the room with the hotel and confirm on WhatsApp, usually within a few hours during office time. Nothing is charged before that.
Why can the price change with my dates?
Hotels charge more on weekends and in peak season. The total you see is worked out for your exact nights, rooms and guests, including any meal plan or extra bed you pick.
How many people fit in a room?
Every room type shows its limit for adults and children. If a room allows an extra bed, it is added automatically when your group needs it, at the price shown.

Payments

How do I pay?
After we confirm your booking on WhatsApp, we send you the amount and our account details. You can pay by bank transfer, JazzCash or Easypaisa, quoting your booking reference.
Where can I see my booking later?
Use Find My Booking with your reference number and the phone number you booked with. It opens your booking and your ticket, which always shows the latest status.
What is your cancellation policy?
Cancellation and refund terms depend on the tour or hotel, and are written on your confirmation before you pay anything. The general rules are on our Refund Policy page.

Still have a question?

Our team replies on WhatsApp, usually within a few hours.

Contact us